Technical Support

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As your service provider, we attach particular importance to reliable technical support. During our support hours, you will receive competent support for platform operation and our interfaces. We also provide assistance with the portal and are able to solve problems at short notice.

Our employees are located in Aachen (North Rhine-Westphalia), and can be reached in German and English. From the development of the platform to the support, we provide you with everything from a single source.

What we do

  1. Telephone availability Monday to Friday
  2. Small adjustments and mappings without an appointment
  3. Fast technical support
  4. Status information about our interfaces and planned maintenance work
  5. Services from Germany